EXPERIENCE:

10/2013 - Present

IT Technical Writer | SEO | SharePoint and Wiki-Confluence Specialist

IT and Enterprise Architecture (EA): Centralized IT artifacts and created SEO strategies for SharePoint and Wiki-Confluence metadata. Generated CMS document taxonomies for the Enterprise Architecture Department.• Content Process Documentation: Generated Content Process Documentation for Team Architects and Design Leads in Confluence, including, templates, flowcharts, processes and links.• Survey Design: Developed an Information Search Survey for IT Departments to quantify Metasearch Engine strategies and practices.• Best Practices: Created a Wiki-based, Best Practices site in Confluence, including; Content Management, Metadata Management and Search Management content with graphics.• SEO Solutions: Designed and presented the SEO Enterprise Search Strategies in PowerPoint.• Metrics: Provided SEO and metadata metrics in Excel.

5/2013 - 10/2013

Content Development Writer

Pharmaceutical eLearning: Created Pharmaceutical eLearning and Flash training modules for the Oracle Clinical and Boehringer Ingelheim Clinical Trial Management Systems in Wiki-CASpedia.• Technical Writer: Oracle Clinical Training Modules.• Technical Content Developer: CASpedia (Clinical Application Support - Wikipedia) for Boehringer Ingelheim. • Interactive Graphics Artist: Extensive Photoshop and Flash eLearning designer for Merck training modules, utilizing Adobe Creative Suite-CS5.

12/2012 - 4/2013

IT Technical Communications Specialist

IT and Infrastructure: Simplified complex IT - Technical Infrastructure communications for bank business units. Prepared SharePoint taxonomies for technical and business communications repositories. Prepared and centralized bank-wide technical and business communications for the IT Network Client Integration (NCI) and the Technology Infrastructure (TI) Departments.• Technical Communications Writer: Created internal, web-based communications. • SharePoint: Created communications taxonomies, lists and document templates. • WebEx: Led team project technical communications meetings and training sessions. • Workflows: Created processes that provided greater ROI for multi-channel communications.

4/2010 - 9/2012

Contract Senior Proposal Technical Writer | Website and Graphics Designer | Qvidian Architect

Authored, edited and prepared deadline-driven, U.S. and global proposals, Executive Summaries and PowerPoint presentations for Fortune 500 corporate RFPs in the Healthcare, Education, Finance, Federal Government and the Public Sector industries. Prepared technical manuals, diagrams, flowcharts, graphics and website training modules. Expert in multiple software platforms including; MS Office, Adobe Technical Communication Suite, HTML and Qvidian Proposal Automation. Managed Client Account Teams in WebEx.

1/2008 - 3/2010

Internet Consultant

SEO Internet Consultant for ecommerce and online marketing strategies, including, online applications, research and social network marketing, web analytics, competitive analysis reports. Website designer, HTML, CSS (front-end), FLASH and owner of NETMarketingMedia.com, on UNIX Linux Dedicated Servers.

3/1983 - 10/2008

Senior Technical Engineering Writer | Senior Engineering UGNX-3 CAD Designer

Simplified complex Electronic Throttle Control (ETC) and Mechanical Fuel Systems Assemblies for engineering publications, user manuals and design reports. Compiled technical content from multiple project team inputs. Generated graphics, flowcharts, diagrams and application procedures. Managed engineering design cost reduction teams in China, Korea and India.Senior Technical Engineering Writer | IGNX-3 CAD Designer | Responsibilities• Prepared and updated engineering manuals, technical specifications and presentations. Designed technical diagrams and graphics for the U.S. and Asia / Pacific Product Engineering Departments.• Created engineering drawings and assembly images from UG/NX-3. Illustrated cost change reports for the Asia / Pacific Delphi Manufacturing Departments including; Hyundai, Ford and General Motors.• Wrote technical papers for various operations, maintenance manuals and engineering publications.Senior Technical Engineering Writer | UGNX-3 CAD Designer | Accomplishments• Designed and published Mechanical Throttle Control Fuel Systems (MTC) engineering manuals for FORD Mechanical Throttle Bodies (MTB). Utilized UG/NX-3 Unigraphics screen capture images for the Delphi Powertrain Electronic Air Control Valve (EACV) Product Engineering Department manuals. • Compiled vendor component cost analysis data from Account Managers in India and China. Provided engineering component information from UG/NX-3 FEA data. Authored engineering design proposals, reports and global PowerPoint presentations -- reducing costs and multi-linguistic challenges.• China: General Motors ETC - MTB Programs | Singapore and Hong Kong Manufacturing Plantso Prepared weekly meetings with engineering teams, suppliers and vendors, reviewing component cost analysis for the GMDAT J231, T234 Gen 5.0 and ChangAn MPV 2.0L.o Authored cost-savings proposals and reports for global PowerPoint presentations, reducing multi-linguistic challenges.• Korea: Hyundai ETC Program | DDSK Manufacturing Plantso Organized meetings with regional buyers from Korea to review supplier cost reports from JinHop, Motonic, Dae Kyung supplier plants.• India: Bajaj Motors Scooter Program | New Delhi Manufacturing Planto Managed weekly meetings with engineers in Delphi New Delhi and reviewed design, material specs and component cost comparison reports for the Bajaj 33.0mm, 12-degree valve, TVS-30.0mm, 12-degree valve, EPS 30.0mm, 5-degree valve MTB Fuel Systems.

EDUCATION:

9/1978 - 8/1980

Bachelor's Degree

Cum Laude (Honors)

9/1976 - 5/1978

Associate Degree

Dean's List

CERTIFICATION:

5/1982

LANGUAGES:

Languages

Proficiency Level